1Introduction
Welcome to Tabibi – an innovative Syrian mobile application developed by AlKhatib Solutions.
This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”). By downloading, installing, or using Tabibi, you agree to the practices described in this Privacy Policy.
2Information We Collect
When using Tabibi, we may collect the following types of information:
Personal Information (provided by you):
- Name, phone number, email (when registering or contacting support).
- Medical appointment details such as doctor, specialty, and selected time slot.
Non-Personal Information (automatically collected):
- Device type, operating system, and app usage statistics.
- General location (city/region) to help connect users with nearby doctors.
Optional Data:
- Feedback, ratings, and reviews provided by users.
3How We Use the Information
We use your information to:
- Enable appointment booking with doctors and medical centers.
- Provide reminders, confirmations, and notifications.
- Improve app performance and user experience.
- Display relevant promotions from doctors and clinics.
- Provide customer support and respond to inquiries.
4Data Sharing and Disclosure
- We do not sell or rent your personal information to third parties.
- We may share necessary booking details with doctors and clinics you select, only to confirm your appointment.
- We may disclose information if required by law, regulation, or government request.
5Data Storage and Security
- Your personal information is stored securely and used only for the purposes described above.
- We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
- While we strive to protect your information, no system can be 100% secure.
6User Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw your consent to data collection at any time by contacting us.
- Request clarification about how your data is used.
7Third-Party Services
Tabibi may use third-party services (e.g., Google Firebase, push notifications, analytics) to improve the app. These services may collect limited data in accordance with their own privacy policies.
8Children’s Privacy
Tabibi is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided information to us, please contact us to remove it.
9Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app and become effective immediately upon publication.
10Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- AlKhatib Solutions
- Developers: Eng. Mohammad AlKhatib, Eng. Omar AlShlabi
- Mobile: +963 932068077